Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.
